Privacy policy
This policy explains how BuildMaterials processes personal data in accordance with UK GDPR and the Data Protection Act 2018.
Summary
We process account data, system usage data, and customer-controlled video data to operate the platform. Customers remain responsible for lawful CCTV use.
Data we collect
This may include account details (such as email), system logs, device information, and video or image data processed through connected cameras.
How we use data
Data is used to provide monitoring, alerts, analytics, system security, and customer support.
Legal basis
We process data under contractual necessity, legitimate interests, and legal obligations. Customers are responsible for establishing a lawful basis for CCTV data collection.
Data sharing
Data may be shared with infrastructure providers and service partners necessary to operate the platform. We do not sell personal data.
International transfers
Where data is processed outside the UK or EEA, appropriate safeguards such as Standard Contractual Clauses are used.
Data retention
Data is retained only as long as necessary for service operation or as required by law. Retention may be configurable by the customer.
Security
We implement technical and organisational measures such as encryption, access controls, and monitoring to protect data.
Your rights
Individuals have rights under GDPR including access, rectification, erasure, restriction, and objection. Requests can be made via the contact email below.
Contact
support@build.benarmstead.co.uk